Tens of thousands of Tesla owners have had the suspension or steering of their vehicles — even in practically brand new ones — fail in recent years. Newly obtained documents show how Tesla engineers internally called these incidents “flaws” and “failures.”

Nonetheless, some of the documents suggest technicians were told to tell consumers that these failures weren’t due to faulty parts, but the result of drivers “abusing” their vehicles, which highlights the EV maker and its CEO Elon Musk’s infamous way of handling customer complaints.

  • hydroptic@sopuli.xyz
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    10 months ago

    They were first with good electric cars, but their cars all have reliability problems and tech problems.

    So they weren’t, in fact, the first with good electric cars?

    • 1984@lemmy.today
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      10 months ago

      It’s all relative. When their first cars came, nobody else even had cars that could go that speed and that range. That was considered very good back then.

      Now in 2024, a good electric car needs to be reliable and safe. Tesla is struggling with that and have focused their attention on their self driving capabilities, which also has had many issues and accidents.

      • hydroptic@sopuli.xyz
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        10 months ago

        Uh, a car always needs to be reliable and safe, not just now in the faraway future of 2024. Tesla was first because they rushed the development and refuse to acknowledge or fix the problems