SEGA will be implementing Wellbia’s anti-cheat (Xigncode3) into Phantasy Star Online 2 New Genesis after 11 years of using nProtect GameGuard. They will allow you to choose which anti-cheat to use, but Xigncode3 is known to be more invasive and restrictive on what it allows to run.

A new anti-malware tool program manufactured by Wellbia will be gradually implemented to the PC version after the scheduled maintenance on 11/1/2023 (Wed) (GMT).

• Date and time of implementation for the Windows and Epic versions
  During the scheduled maintenance on 11/1/2023 (Wed) (GMT)

• Date and time of introduction for the Steam version
  11/6/2023 (Mon) 6:00 AM (GMT)

Wellbia’s anti-malware program will be applied following implementation, but it will still be possible to switch to the previously implemented nProtectGameGuard via the game launcher.

If you encounter an error when starting the game or during gameplay that you believe to be caused by the anti-malware program, please try starting the game in compatibility mode from the game launcher.

• How to switch anti-malware programs
  Run the game launcher and check Compatibility Mode under Preferences > Features tab > Game Launch

NGS ver.2 will do its utmost to address malicious activity through this and other measures so that all ARKS can enjoy the game.

Thank you for playing PSO2 NEW GENESIS ver.2.