LMAO no it isn’t!
Not answering calls, acting dumb when you do, trying to bully the noisy customer away and charging extra for everything even when not allowed by EU law is customer service here.
If I need customer service, I avoid Western products/services and go for Japanese, South Korean or HK ones; they actually respond fast and take you serious, without extra charge.
Nah, definitely goes above and beyond. There are some companies that do this, but there are plenty that will do anything they can to make you just go away.
I’ve heard a similar story of BeQuiet. Friend bought a cooler for AM3, upgraded to AM4, asked about new bracket, it was shipped out to them for free. But I think in that case it was actual company policy they announced on their website, as did many other cooler manufacturers when AM4 came out.
Pretty much every company and every shop I’ve used in my 40+ years on this planet went above and beyond. Both big corporations like IKEA and Philips to small local online shops, which are trying to survive in a world dominated by Amazon. I also lived in a few European countries and had the same experience everywhere.
That’s just regular customer service in Europe :)
LMAO no it isn’t! Not answering calls, acting dumb when you do, trying to bully the noisy customer away and charging extra for everything even when not allowed by EU law is customer service here.
If I need customer service, I avoid Western products/services and go for Japanese, South Korean or HK ones; they actually respond fast and take you serious, without extra charge.
Wrong sub, I know.
Never had any issues in 40+ years…
Perhaps Dutch electronics brands and store chain are an exception.
You’re right, he took a knife to that TV in under a second. Impressive!
Nah, definitely goes above and beyond. There are some companies that do this, but there are plenty that will do anything they can to make you just go away.
I’ve heard a similar story of BeQuiet. Friend bought a cooler for AM3, upgraded to AM4, asked about new bracket, it was shipped out to them for free. But I think in that case it was actual company policy they announced on their website, as did many other cooler manufacturers when AM4 came out.
Pretty much every company and every shop I’ve used in my 40+ years on this planet went above and beyond. Both big corporations like IKEA and Philips to small local online shops, which are trying to survive in a world dominated by Amazon. I also lived in a few European countries and had the same experience everywhere.
Nope, not even close