As a supervisor on the EMS firld side, I have always had lots of respect for dispatchers’ ability to tell what is a malicious false, an accidental false, and a person unable to talk due to threat or illness. Also, I will get called by dispatch and asked if I want EMS to standby while law enforcement investigates or have law enforcement on standby while we investigate in some cases.

Accidentally calls are not some new thing. Apple watches dial 911 all the time while people exercise.

I do two basic things when I get on a rut. I replay a favorite RPG with mods and a very specific roleplaying theme. For example I played fallout 4, console commanded myself a million caps, high charisma, and liw intelligence. I played through as a rich idiot. The other thing I do is find a game way outside my normal style and see if I can figure out the appeal that it has to other people.