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    • Sami_Uso@lemmy.world
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      1 year ago

      The emergency features are free, they want you to pay for in-car wifi. You also cannot cancel online and have to cancel with a rep over the phone. The service itself is fine, but dealerships requiring you to sign up “even if you aren’t going to use it” isn’t .

      • money_loo@lemmy.world
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        1 year ago

        Oh really?

        One of the most expensive plans comes from OnStar, which charges $29.99 a month or $299.90 a year for its Safety & Security Plan after a free trial period. It’s the least expensive OnStar plan that includes automatic crash notification, which it calls Automatic Crash Response. OnStar says these subscription fees are necessary to pay for the resources used to operate the feature.

        “Certain features and services, including Automatic Crash Response, require ongoing updates, network connectivity, staffed call centers, among other recurring costs to operate,” an OnStar spokesperson, Rita Kass-Shamoun, told CR.