• pedz@lemmy.ca
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      4 minutes ago

      It’s not their fault per se but more in the way their delivery system is setup. I live in a building with over 300 apartments. A place where ordering anything that will be left on the floor of the lobby for more than a few hours is going to be stolen.

      If I order from eBay, they use the local post and my stuff is either left in my mailbox, or I have to go get it at the post office. It’s never left on the floor.

      If I order from Amazon, they will usually (not always) put my packages in the secure lockers.

      But ordering from AliExpress is a huge gamble for me. I don’t live in a house, don’t have a door giving on the outside, and their courriers are not consistent. Sometimes they call me on my phone and they (apparently) want me to open the downstairs door, but I can’t do it this way because they have to ring my apt # on the doorbell. So they lose patience, hang up and I can’t find where the package was left. I have never had a delivery that went smoothly with them. I tried with cheap items first and delivery was always spotty. That’s why I should have known better. Ordering from them and have packages delivered where I live is a taking a risk. It would probably be much better if I lived in a house and they simply left the package in front of it, but I live in a tower with a lobby, and they just dump the stuff on the floor of the lobby, mark it as “delivered”, and I usually never find it. I would really really prefer if they used the local post instead of weird random inconsistent courrier companies.