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Between this incident and the ARRL shutting their entire site down for a week to perform an upgrade (dev environment, anyone?), I have very little faith in the owners nephew or whoever is running the web services.
If you can’t run a website, take the millions of dollars in dues you get every year and hire a cloud computing company to run things. The status quo is untenable.
Now you’ll have to find something else to complain about.
Pretty valid complaint seeing how the ARRL is sitting on millions of dollars in dues, yet has no idea how to run or secure a web site or application. Goddamn right the ARRL should feel nothing but shame.