Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 8 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

230

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 8 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

Chat

zbyte64@awful.systems
link
fedilink
English
arrow-up
4·
8 months ago
But we’re supposed to be training AI to be smarter, not dumber.

Technology@lemmy.world

technology@lemmy.world

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

2.82K users / day
8.08K users / week
14.9K users / month
32.5K users / 6 months
44 local subscribers
60K subscribers
12.6K Posts
554K Comments
Modlog