• Zammy95@lemmy.world
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    7 months ago

    I don’t know if I agree with the content necessarily but do find it funny if I’m following right.

    When on the phone with an automated system, many of them will bypass to a real person if they hear certain phrases, “representative” being a very commonly used one. I think it’s saying the way you say representative reflects your true self, whether you just calmly repeat “representative”, or yell “REPRESENTATIVE” at the robot until someone picks up lol

      • RestrictedAccount@lemmy.world
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        7 months ago

        They actually have AI systems that can detect your mood.

        I was in a hurry and started yelling “I WANT TO TALK TO A PERSON” over and over at the computer voice.

        It finally took and when the person came on she was friendly in a “let’s deal with this crazy person” voice.

        My question was easy for a person to address, but not on their menus and needed to be addressed quickly.

        I am probably on a list somewhere, but until we get a social scoring regime, I should be OK.

    • tourist@lemmy.world
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      7 months ago

      every automated phone call I’ve had has never been more advanced that “press 1 for support, press 2 to go fuck yourself” etc.

      I’m guessing it’s just a US thing? Otherwise I might give it a shot the next time my ISP double charges me

      • HottieAutie@lemmy.dbzer0.com
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        7 months ago

        You’re so lucky. The voice ones suck because you have to be somewhere really quiet and if anyone is around to hear you, they can get info on what you’re calling about. It can be embarrassing.

    • snooggums@midwest.social
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      7 months ago

      Because most of them switch me to a live person immediately if I yell curse words at them, but trying to guess their limited word recognition takes forever.