For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
The touchscreens are cheaper, that’s the main reason they are becoming common. Honda has already realized they are an issue, and has been going back to physical buttons.
The horrifying part is that often physical buttons are mere affectations now anyway, and instead everything is still controlled by the central computer system. Like I was comparing Hondas to Subarus and while the latter had physical buttons where the former had touchscreens, whenever the computer is busy then e.g. the volume knob still gets entirely ignored. I still like it better, but it is not really better, instead it just “looks different”.
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