Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.
I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie
Are you actually using the features associated with connecting the TV to the internet? Seems everyone just gets a STB of some kind whether that is a gaming console, Roku, Shield, etc…
My recommendation is to not connect your TV to the internet. They are terrible for this partially because they lack proper updates.