Hey so I’ve been having this issue where the Ticketmaster website (no matter which country) does not work on Firefox… It just shows that message in the image.
I’ve tried disabling my VPN, uBlockOrigin, Privacy Badger, Firefox’s Enhanced Tracking Protection, but no avail. I had to use G**gl* Chr*m* the other day to buy a ticket. Weird enough, I just tried using Firefox in my work laptop and the site worked without issues, even with uBlockOrigin and Privacy Badger enabled.
Any tips that might solve this without resetting my whole browser to default settings? Thanks!
Have you tried to change your user-agent?
You can do it with Chameleon.
Wow, Chameleon worked perfectly!! I put ticketmaster.com in the whitelist, profile with Chrome, and boom, it loaded. I tried re-enabling uBlockOrigin and Privacy Badger and still works.
Troubleshooting mode didn’t work so it’s very weird, I don’t know what kind of checks this website is making. Anyways thanks for the help!
Huh, another site that is intentionally designed to blacklist Firefox? If so I wonder what’s in it for Ticketmaster. Seems to me as a company driven by sales, you’d want every avenue possible available to make those sales, including all major internet browsers.
Edit: I wonder if it’s worth sending Ticketmaster a support request over it. If it’s not intentional it may just be a bug that could be resolved.
It works on OPs work laptop, also on ff. So it’s more likely that some combination of parameters which include the browser triggered their anti-bot protection, perhaps due to actual botting activity from a source with similar parameters.
I don’t think so. I think they won’t let you log in with Firefox and ublock origin because they want to load their bullshit tracking script, which that combination blocks.
So they really are just straight-up blocking Firefox? That should be illegal. I have never been able to access my own tickets that I purchased using the default browser on my phone (Firefox). I always have to use a browser I don’t like and don’t trust (Chrome).
I’ve run into this before, it just seems like some sites view non-chrome browsers as bots.
How did you install that on your phone? I tried just now, but it’s a desktop plugin and there’s no phone equivalent.
Also, you can try to launch it in troubleshooting mode. It disables extensions and custom settings.