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A Boring Dystopia@lemmy.world · 2 days ago

Klarna CEO says AI helped company shrink workforce by 40%

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Klarna CEO says AI helped company shrink workforce by 40%

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A Boring Dystopia@lemmy.world · 2 days ago

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The Swedish fintech provider has been outspoken about its aggressive adoption of AI tools across the company.

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2 days ago
Weird, I just read somewhere else that they re-hired real people for phone support (presumably because the AI shit didn’t work properly).

A Boring Dystopia@lemmy.world

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