• simple@lemm.ee
    link
    fedilink
    English
    arrow-up
    5
    arrow-down
    5
    ·
    7 days ago

    Discord is a terrible format to manage large, complex communities and projects

    Terrible how, though? That’s exactly what it gets right. You have easy-to-setup roles and channel accesses, onboarding experiences for people joining a larger server, a huge ecosystem of bots for various purposes, etc.

    okay, it is bad for not being indexable, but it’s good at what it does and it’s popular for a reason.

    • atrielienz@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      edit-2
      5 days ago

      It’s searchable but information doesn’t stay pinned and available. It’s meant to be a chatroom style place for gaming and as that it’s fine but when you want to build a community for something like a video game or a product, what ends up happening is you end up making a channel for every single announcement etc. Say you have a channel for FAQ? You either lock it so only moderators and admins can use it or you end up with a constantly ballooning channel where everyone can contribute. There’s no in-between and because each post isn’t really collated the way it would be here or on a forum the information is hard to navigate without search which often only gives a truncated section that you can’t even navigate to. There’s no context more often than not when you use the search function and it’s a very poor substitute for a forum as a result.

      I don’t think discord is a good substitute for a website and I don’t think it’s a good substitute for a forum but it’s being used as both fairly frequently.