I’ve still never recovered from the time I asked someone for a screenshot of an error they were getting and they literally printed their screen, circled the error, scanned it with our copier, then copied and pasted that into a Word document and attached that document to a reply email.
Ugh. You just reminded me of the time I asked for a CSV file from a customer and got a .doc file.
Inside it was a screenshot of the CSV file opened in Excel.
I was just impressed that somebody could misuse so much software so badly.
I’ve still never recovered from the time I asked someone for a screenshot of an error they were getting and they literally printed their screen, circled the error, scanned it with our copier, then copied and pasted that into a Word document and attached that document to a reply email.
Accountant?
The number of times I’ve received a file that was or could have been a CSV extract is insane.
At least Excel has gotten pretty good at extracting text.
Still, not much worse than receiving an Excel file with an embedded PDF.
One of those businesses where the accountant, the IT manager, and the person who locks up in the evening are all the same person.
And the only qualification they have for any of these roles is that they’ve been there the longest.
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I worked with somebody that couldn’t grasp that Word was not an email program.
Every time she had to send an email she’d open Word, type it up, then File>Send by Email…
She also installed “Incredimail” every week and thought library was pronounced “lyeberry”