Family of Jessie Peterson, 31, spent a year searching for her before learning hospital had shipped body to storage facility

Jessie Peterson’s family spent a year searching for her after they were told that she had checked herself out of a California hospital against medical advice – before they learned that she had been dead all along.

The 31-year-old died in the care of Mercy San Juan medical center in Sacramento in April 2023. The hospital shipped her body to a storage facility and did not inform her mother and sisters. The family only learned her fate the following April after months of trying to find her, according to a civil lawsuit against the hospital.

In the lawsuit, filed earlier this month, the family described the hospital’s conduct as “malicious and outrageous” and accused the facility of negligence, the negligent handling of a corpse and negligent infliction of emotional distress.

  • the_crotch@sh.itjust.works
    222·
    21 days ago

    Her body was so decomposed the family could not obtain her fingerprints or hold an open casket funeral, and an autopsy that could have indicated whether there had been medical malpractice associated with her death was “rendered impossible”, according to the lawsuit.

    This is fishy as fuck

    • jpreston2005@lemmy.world
      821·
      21 days ago

      At this point, you should just assume some sort of medical malpractice, and likely, sexual assault. Better to face a lawsuit about mishandling of a corpse, than a lawsuit about your staff assaulting patients under their care. From a business perspective, it’s a no-brainer /s

  • Aviandelight @mander.xyz
    1502·
    22 days ago

    WTF!? How is the state health board not jumping into a complete investigation of this hospital at this point and/or shutting this place down? I have so many questions. The first of many is how did they “store” this body so that it decomposed to the point of being unrecognizable? This whole thing reads like they let her die from malpractice and then threw the body in a closet to hide the evidence.

  • Boozilla@lemmy.worldEnglish
    1175·
    22 days ago

    Hospital Admin: “Is this patient giving me money right now?”

    Ward Assistant: “Sir, she’s dead.”

    Admin: “Why is she wasting space that could be giving me money? Do something with it.”

    Ward Assistant: “I think we should notify the family.”

    Admin: “That sounds like a waste of time that doesn’t give me money”.

    • Nithanim@programming.dev
      8·
      21 days ago

      This reminds me of the spongebob episode where krabs was in hospital and, because of money, was moved out before the vending machine, then to the parking place, and finally kicked down the hill. Back then it was funny but being reminded of it by the real world feels very much… not good.

  • exanime@lemmy.world
    872·
    21 days ago

    I’ve worked IT systems for hospitals my entire career; this Hospital franchise uses Epic Systems as their EMR, I know it well, I have like 7 certs for Epic System modules. There is a TON of paperwork associated with a discharge against medical advice since the hospitals definitely want to cover their butts in such cases.

    There is ZERO chance the hospital mixed her release as leaving against medical advice and/or have the documentation to back that up. Even if the person just sneaks out of the hospital, that is considered a “code” alert (colour depends on the hospital) until they can determine the patient is not in danger to themselves or others. Again, ZERO chance this happened without more than one person knowingly falsifying records… best I can imagine to give the Hospital the benefit of doubt, is criminal negligence

    Moreover, death in hospitals and handling (as in moving and storing) of human remains has an even bigger avalanche of regulations and documentation, all of which would have to be completely missing for them not to notice.

    • ✺roguetrick✺@lemmy.world
      36·
      21 days ago

      Am nurse. You are allowed to walk out AMA without signing shit if you have capacity and you’re generally assumed to have capacity unless indicated otherwise. I would like you to sign the documents, but I cannot force you or imprison you and I’m not going to call security. Going AMA without signing something or seeing a doctor is not elopement.

      Since she called her mother saying she needed a ride on the 8th and they stated she went AMA on the 8th, I honestly believe she went AMA, maybe even signed it, and then ended up dying off the unit. It’s the most plausible scenario. How everything else got fucked up is another situation. If they already discharged her maybe they didn’t readmit once she died? Everyone thought it was someone else’s job? Saw she was “discharged” on the board and thought someone else already handled the death checklist?

      Edit: the filing https://prod-portal-sacramento-ca.journaltech.com/public-portal/?q=downloadFile/18267732/2204994 she died two hours after she called her mother for a ride. No fillings from the defendants yet to see what else was going on.

      • exanime@lemmy.world
        221·
        21 days ago

        Sure you are allowed but that is documented. In Canada if someone gets out of bed and leaves the hospital, the patient and/or next of kin are contacted. If that fails and it is determined there is no risk, the fact the patient left without announcing it is documented and it’s not the same form as the regular AMA (where patient do sign)

        The above part of the scenario may be muddy but there is zero justification for the handling of the remains. This person clearly died in the hospital or close enough to be returned. How is that part mishandled for a year when they also have a patient missing??!

        Also, all my respect to nurses, you are the life blood of the hethcare system. However, this is an administrative fuck up, not something nurses are expected to deal with (again, at least not in Canada). A nurse would announce a patient just walked away and it’s the job of admins and sometime social workers from there on

        • ✺roguetrick✺@lemmy.world
          10·
          21 days ago

          In my state, nurses handle discharge entirely, whether it’s to the door or to the pearly gates. Someone may look over our work later, but we’re the ones who set the chart to be flagged as discharged and we’re the ones who ensure they’re correctly tagged and carted to the morgue. Generally we do not notify someone’s next of kin of their AMA in the US as that would be a HIPPA violation unless they’re deemed to be in danger and without capacity. Everything, as always, has carve outs and grey areas.

          What happened with the body makes it sound like a Jane Doe unclaimed, but regardless there was systemic fuck ups going on here.

    • OutsizedWalrus@lemmy.world
      71·
      21 days ago

      Your analysis fails to account for the human element involved. The person putting the records in may have made assumptions .

      • exanime@lemmy.world
        10·
        21 days ago

        Maybe that’s legal in the States but it would be very illegal in Canada

        You cannot fill a patient’s chart with assumptions

  • Boxscape@lemmy.sdf.org
    531·
    21 days ago

    told that she had checked herself out of a California hospital against medical advice – before they learned that she had been dead all along.

    Who told the family?
    Dr. Fishman from Arrested Development? 😏

  • gamermanh@lemmy.dbzer0.comEnglish
    33·
    21 days ago

    Oh shit I know that hospital, it’s only 30m from where I work!

    My mom worked for Quest Diagnostics for years and I remember her bitching about how terrible this specific hospital was at basically everything

  • collapse_already@lemmy.mlEnglish
    12·
    21 days ago

    I was waiting for the story to be that they were finally told when a debt collector contacted them about unpaid body storage fees.

  • Queen HawlSera@lemm.eeEnglish
    7·
    20 days ago

    This is sadly not the first time I’ve heard about this, and the first time I did involved the hospital literally calling a Taxi for the corpse, sending it home, and assuring the cab driver he was just sleeping.

    The family was not amused